Our Approach

What makes us different?

A set of core values that is deeply ingrained in our team and which guides the way we work with brokers and clients.

Our approach to business is based on:


We take pride in delivering our promises – doing what we say we will do and when. Open, transparent and straight-talking at all times, we adhere to the highest ethical standards, which is why we are trusted by healthcare institutions and professionals and organisations worldwide.


We are a service-oriented company dedicated solely to providing medical professional liability insurance products and services. We work hard to build long-term relationships, providing excellent cover backed by a responsive approach, including 24/7 legal advice, to generate total confidence.


We know our industry well and we translate that knowledge into market-leading services and support. From dealing with initial enquiries to claims-handling, we have the insight, the experience and the industry relationships to meet the most demanding needs.